Return policy

Last updated: October 2026

Refunds and exchanges

Within 24 hours of paying, if the fabric has not been cut or shipped, you can ask for a refund or an exchange (or change or cancel the order). Message us on WhatsApp with your order details.

After cutting or shipping

After the fabric is cut or on its way, refunds and exchanges are not available — unless the fabric itself is faulty, in which case message us on WhatsApp and we will help.

Quality

We guarantee high-quality fabric and take care packing every order. Fabric should arrive without issues. If something is wrong with the fabric itself when it arrives, message us on WhatsApp at once and we will help.

Colour on your screen

We never edit the colours in our photos. Screens can still show colour differently, so a slight difference between what you saw on your device and the fabric in hand is not a fault with the fabric. Message us before you buy if you want to confirm a colour.